Refund Policy

Last Updated: May 19, 2026

Rogue Streamworks strives to provide reliable internet radio hosting services and clear communication regarding billing, cancellations, and refunds.

Monthly Hosting Services

Hosting services are billed on a recurring monthly basis. Because server resources, bandwidth, and account setup may be allocated immediately after service activation, monthly hosting fees are generally non-refundable once service has begun.

Cancellations

Customers may cancel their service at any time. Cancellation stops future billing but does not automatically issue a refund for the current billing period.

Duplicate or Accidental Payments

If a duplicate payment or billing error occurs, customers should contact Rogue Streamworks support as soon as possible so the issue can be reviewed.

Service Issues

If a customer experiences a service issue, Rogue Streamworks will make a reasonable effort to troubleshoot and resolve the problem. Refund requests related to service issues will be reviewed on a case-by-case basis.

Non-Refundable Items

• Completed setup or configuration work
• Custom work or special service requests
• Used billing periods
• Accounts terminated for abuse, policy violations, or unauthorized use

How to Request a Refund Review

Refund review requests may be submitted through official Rogue Streamworks support channels. Please include your account name, service details, payment date, and reason for the request.

Policy Updates

Rogue Streamworks may update this Refund Policy as services, billing systems, or operational needs change.