Station & Technical Questions
Technical Support
Help with Centova Cast, Icecast, SHOUTcast, AutoDJ, connection settings, and station troubleshooting.
Email Technical SupportContact Rogue StreamWorks
Questions about streaming packages, your station, or your account? Choose the right team below so we can assist you.
Invoices & Payments
Billing Support
Questions about invoices, payments, renewals, or billing charges? Please contact our billing team directly.
Email BillingPro & Ultimate Customers
Priority Phone Support
Priority Support, including phone assistance, is included with Pro and Ultimate hosting packages.
Phone: 231-769-2623
Priority Support is NOT 24-hour support. Phone availability depends on support hours and staffing.
Call Priority SupportCustomer Resources
Help Center & Knowledge Base
Browse our nine-step Quick Start Guide and Centova Cast articles, or open a ticket through the client area.
Help Center Knowledge Base Quick Start GuideSupport Requests & Response Times
Every effort will be made to handle all support requests as quickly as possible, depending on support hours and request volume. Neither standard nor Priority Support includes guaranteed 24-hour availability.
When contacting support, please include your name, email address, station name (if applicable), and a clear description of your question or issue.
Open Support Ticket Client AreaBuilt by broadcasters, for broadcasters. Music Is Our Mission!